TapCloud Leadership Announcement

TapCloud, a leader in patient engagement and remote patient monitoring solutions, announced today the appointment of Phillip Traylor as Chief Executive Officer.  Tom Riley, TapCloud’s visionary founder, will assume the role of Founder and Chief Product Officer and will continue his role as Chairman.

In the last 12 months, TapCloud reached several major milestones.

  • Tripled the number of customers
  • Increased the number of active patients by 400%
  • Expanded the breadth and depth of customers to include oncology, chronic care, behavioral health and health plan
  • Solidified its leadership position in the rapidly growing palliative and hospice and home healthcare space
  • Diversified the revenue stream by offering value-added new products and expanding partnerships
  • Secured a patent for TapCloud’s novel symptom identification system (just notified)

Like many startups, TapCloud reached an inflection point where the rapid growth requires an increased focus on scaling and execution.  Phil was selected to lead TapCloud to the next stage of growth.  His extensive experience includes previous roles such as:

  • Accenture Senior Management (Global Strategy & Healthcare)
  • General Manager at UnitedHealthGroup/Optum for the Care Services Business (supporting 33M members)
  • Global head of strategy for Cognizant’s Healthcare portfolio driving 5 year strategy, product development and M&A
  • Head of Product and Sales for multiple earlier stage healthcare companies including PopHealthCare and Inovalon.

Phil enters the role with deep experience at TapCloud.  He began as an investor in 2017 and shortly thereafter became a strategic advisor.  In 2018, he became the Chief Strategy Officer and acted as the company co-pilot, driving the strategies to ignite the company’s growth.  

Phil’s healthcare executive experience, drive for results, ability to manage growth organizations, and intricate knowledge of TapCloud make him ideally suited for this role.

“I’m looking forward to bringing TapCloud to an ever expanding roster of healthcare providers and payers” said Phil.  “With the rapidly increasing shifts to value based care, use of remote patient data for clinical decision making, and delivering care outside the clinical setting, the time is right for TapCloud’s patient centric approach to improve health outcomes and reduce medical and administrative costs.”

Tom Riley will continue his intense focus as company and product visionary, leading product vision and strategy, new market expansion, partnerships, and promotion of the voice of the patient as a major force to improve healthcare.  Tom’s vision combined with his decades of healthcare experience led to the creation of TapCloud – a platform established well ahead of the market.  He saw the emerging need well before providers, payers, healthcare systems, and the government.  He is an evangelist for change, and his infectious passion has been critical to TapCloud’s growth.

“I’ve worked closely with Phil over the last year and know he is the perfect person to assume the CEO role as TapCloud enters this next phase.  I look forward to working with him as we create a new standard in healthcare that improves patient outcomes and improves the patient experience” said Tom Riley.

This is an exciting time for TapCloud as the company accelerates growth, works to scale even broader, and continues its fundraising.  Customers will continue to experience the same high quality account support, customer service, industry leading products, and executive consultation.