About Us

Why we do what we do

TapCloud is the result of the intensely personal experience of caring for a loved one with a serious medical condition. Of trying, and often failing to bridge the all-too-frequent communication gap between patient and doctor. Of seeing first-hand the unnecessary pain caused by a patient who doesn’t understand their medication instructions. Of seeing symptoms go unresolved for months.

We discovered, with the right approach, the communication gap is entirely manageable and the patient can easily communicate her symptoms to her doctors. That if the plan is built around the patient, they can and will follow it. That small things can make a big difference in a patient’s quality of life.

Even though one battle was lost, the lessons live on.

TapCloud: Committed to Improving Communication in healthcare.

Management Team

Phil traylor
Phil Traylor, CEO

Phil has extensive experience across the U.S. healthcare landscape including Health Plans, Health Systems and Healthcare Technology/Services such as Population Health and CMS Program optimization in the Medicare/Medicaid markets. Phil began his career with over 12 years at Accenture focused on Healthcare and Global Strategy, leading to senior leadership positions at UnitedHealth Group, Cognizant and most recently, Chief Strategy Officer for PopHealthCare, an in-home care delivery company focused on the frail elderly. Phil’s career is focused on helping bring new and better solutions to healthcare to improve patient care at reduced cost.

Tom Riley, TapCloud CEO
Tom Riley, Founder and Executive Chairman

Tom has over 25 years experience in healthcare technology. He has held roles spanning executive leadership, HIT strategy, sales and marketing, mergers and acquisitions, corporate development, and e-business strategy and operations. He has led organizations large and small in the development of strategic initiatives to improve the use of technology in healthcare.

Paul Nutting, TapCloud President
Paul Nutting, President

Paul has more than 20 years of experience in healthcare holding leadership positions in marketing, information technology, e-business and customer experience. He has a passion for finding new and innovative ways to use technology to improve healthcare. In his role at TapCloud, he is exploring new market opportunities and building strategic partnerships with the goal of making a positive difference in patients’ lives.

Steven Grundy, TapCloud CIO
Steven Grundy, CIO

Starting an ISP in the mid '90s, Steve is more than just a tech person, he is a serial entrepreneur, with experience in all facets of a startup life cycle - from conception, through VC funding, and eventual successful exits. He has a proven track record of creating large scale, highly reliable, fault tolerant web sites and an exceptional interest and experience in crypto-currency and blockchain technologies. Having worked as a paramedic, Steve also brings a deep understanding of medical terminology and real-world use cases.

David Bardach, TapCloud CMO
David Bardach, CMO

David is a marketing, innovation, and strategy executive with 25+ years of experience leading a variety of organizations. Working domestically and globally, he uses his consumer-centric approach to create opportunities and build businesses – from consumer packaged goods to healthcare. David’s passion is creating innovative solutions for important consumer and organization challenges.

Kevin McDonnell, CFO

Kevin leads TapCloud’s finance function, and is responsible for all finance and accounting controls, planning and reporting, corporate development and administration. Kevin has extensive private and public company finance and strategy experience over a three-decade long career which includes roles in public accounting, investment banking and financial leadership. Kevin has a passion for innovation, helping improve outcomes for patients, and driving improvements in the delivery, access and affordability of health care.  Kevin is a CPA and holds a Master of Management with distinction from the Kellogg Graduate School of Management at Northwestern University and a Bachelor of Science with Honors in Accountancy from the University of Illinois at Urbana-Champaign.

 Jennifer Biancucci
Jennifer Biancucci, VP Business Development

Jennifer is an innovative, entrepreneurial sales executive with 20 years in the health plan and start up healthcare technology market. Exceeding targets, implementing solution selling, and development of creative branding were all accomplished under her leadership. United Healthcare, Mid Atlantic Medical Services, Beacon Healthcare Systems, and Babel Health have all realized the impact of Jennifer’s sales and marketing strategies, collaborative engagement, and client management. Jennifer is very active in her local community serving as PTO board member, special events coordinator and serving food to the underprivileged.

Wilson Gottschild
Wilson Gottschild, VP Business Development

Wilson has more than 20 years experience in product management, sales and sales leadership positions and has focused on impacting the healthcare market for 13 years. He has built multiple startup ventures into market leaders in healthcare IT; first at GE Healthcare and most recently at Trice Imaging. Wilson’s key to success is being a domain expert who educates clients on the capabilities and potential of unique technology, which drives positive change in the healthcare industry.

Jeff Kristoff
Jeff Kristoff, VP Client Success

Jeff has over 20 years of experience delivering employee benefits, health, and technology solutions to small, mid size, and Fortune 500 companies. He builds relationships with clients and learns their business for the purpose of helping them serve their customers better. Jeff is also passionate about palliative and hospice care, volunteers for those organizations, and brings that patient experience into his work with TapCloud clients.

Donna Rhea
Donna Rhea, VP Business Development

Donna has the unique opportunity to meet great people and connect them with an awesome communication tool which offers comfort, improves quality of life and can enhance the outcome of many healthcare situations. Her many years in health care have given her the experience and insight to engage people, define goals, negotiate results and achieve desired outcomes.

Mary Riley, TapCloud Director, Operations
Mary Riley, TapCloud Director, Operations

Mary has worked as a systems consultant in the government sector, a systems analyst in the healthcare industry, and spent 17 years working for a dentist before joining the TapCloud team. Her focus now is to provide exemplary customer support to all TapCloud users, addressing the needs of clinical teams and patients and incorporating their feedback directly into TapCloud’s product development cycle as needed.

Clinical Advisors

Martha Twaddle, M.D., TapCloud Strategic Advisor
Martha Twaddle, M.D.
Reinhold Llerena, M.D, TapCloud Strategic Advisor
Reinhold Llerena, M.D
Dr. Richard Vazquez MD, RVT, RPVI, FACS
Reinhold Llerena
Janet Bull, MD, MBA, FAAHPM
Drew Mihalyo
Drew Mihalyo, PharmD
Rahul Malhotra, M.D., FACC, FSCAI
Rahul Malhotra, M.D., FACC, FSCAI

Strategic Advisors

Dominic Mangone
Dominic Mangone
 Mark Hendrix
Mark Hendrix
Kevin Fowler, TapCloud Strategic Advisor
Kevin Fowler
John Philbin, TapCloud Strategic Advisor
John Philbin
Brian Caffarelli, TapCloud Strategic Advisor
Brian Caffarelli
Dan Foltz, TapCloud Strategic Advisor
Dan Foltz
Jim Skulstad, TapCloud Strategic Advisor
Jim Skulstad

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